Privacy Policy
Effective Date: 1st March 2026
Website: www.tea-moi.com
Business Name: Tea Moi
Tea Moi is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with UK data protection law.
1. Who We Are
Tea Moi is an online retailer of loose-leaf tea products.
For data protection purposes, Tea Moi is the “data controller” of your personal information.
Contact: hello@tea-moi.com
2. Information We Collect
We may collect the following personal data:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Payment information (processed securely via third-party payment providers)
- Order history
- Website usage data (via cookies)
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Comply with legal obligations
We only process your data where we have a lawful basis to do so, including contract performance, legal obligation, or legitimate interests.
4. Payment Processing
Payments are processed securely via third-party providers such as Stripe. We do not store full card details on our servers.
5. Marketing
If you opt in to receive marketing emails, you may unsubscribe at any time by clicking the unsubscribe link or contacting us.
We do not send marketing communications without your consent.
6. Data Retention
We retain personal data only as long as necessary for legal, tax, and accounting purposes.
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Lodge a complaint with the ICO
To exercise your rights, contact: hello@tea-moi.com
8. Cookies
Our website uses cookies to improve user experience and analyse website traffic.
You may control cookie preferences via your browser settings.
9. Contact
If you have any questions about this policy, please contact: