Terms & Conditions

These Terms & Conditions apply to all purchases made via www.tea-moi.com.

By placing an order, you agree to the following terms.


1. About Us

Tea Moi is an online retailer of loose-leaf tea products.

Contact: hello@tea-moi.com


2. Orders

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel any order at our discretion.


3. Pricing

All prices are listed in GBP (£) and include VAT where applicable.

We reserve the right to amend pricing at any time.


4. Payment

Payment must be made in full at the time of purchase via our secure checkout.

We accept payments through Stripe and other approved payment providers.


5. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

Risk in the goods passes to you upon delivery.


6. Cancellation & Returns

Please refer to our Refunds & Returns Policy for full details.


7. Product Information

We make every effort to ensure product descriptions and images are accurate. However, colours and packaging may vary slightly.


8. 10% Off First Order Promotion

This offer entitles new customers to receive 10% off their first order when subscribing to Tea Moi.

The promotion is intended for personal use only and may be cancelled if misuse is suspected.

The discount applies to full-price items only.

The offer is valid for one-time use per customer.

The discount code must be applied at checkout and cannot be added after purchase.

This offer cannot be combined with any other promotions, discounts, or offers.

Tea Moi reserves the right to modify or withdraw this promotion at any time without notice.


8. Liability

Nothing in these terms limits your statutory rights under UK law.


9. Governing Law

These Terms are governed by the laws of England and Wales.